Shipping policy
Shipping Policy — O’CoaLash
Where we ship
- Canada: Available at checkout (full support).
- United States: Available now. Free shipping from $60 USD. All tariffs (duties) are covered by us.
- International (outside Canada & US): Available to selected destinations. If rates appear at checkout, you can complete your order. If no rate appears for your address, please contact us for a manual quote.
Order processing & cut-off
- Orders placed before 2:00 PM ET (Mon–Fri) are processed within 1–2 business days.
- Orders after cut-off or on weekends/holidays process the next business day.
- Minimum order (Canada): CA$10.00.
Shipping rates
Canada (Tracked, with tracking)
- Orders CA$64.98 or below: CA$10.00 flat shipping
- Orders CA$65+ (CA$64.99 and above): Free
- Minimum order: CA$10.00
United States
- Orders under $60 USD: $10 USD flat (Tracked)
- Orders $60 USD and above: Free
International
- Standard International: CA$15 (≈ US$11). Free from CA$150+ (≈ US$110+).
Delivery estimates
- Canada: 4–16 business days (processing + transit).
- United States: 5–12 business days (processing + transit).
- International: typically 7–14 business days, varies by destination.
(Times are estimates and may vary due to carrier, weather, or customs.)
Free-shipping thresholds
- Canada: CA$65+ (Tracked service).
- United States: $60 USD+.
- International: CA$150+ (≈ US$110+).
Tracking information
- All shipments include tracking.
Promotions
From time to time we run special free-shipping promotions. When active, details and dates will be shown on our website and social channels.
International duties & taxes
- United States: Customers don't pay tariffs; we cover all duties.
- Other international destinations: Customs duties, import taxes, and fees may be charged by local authorities and are not included in product or shipping prices. We are not responsible for customs delays or charges.
