Shipping policy
Shipping Policy — O’CoaLash
Free shipping at a glance
- 🇨🇦 Canada: FREE shipping on orders CA$65+
- 🇺🇸 United States: FREE shipping on orders US$65+ — all US tariffs (duties) are covered by us
- 🌎 International: FREE shipping on orders CA$135+ (Spain: CA$150+)
The free-shipping threshold is based on your order subtotal after discounts and before taxes.
Shipping rates
Canada (tracked)
- Orders under CA$65: CA$10 flat rate
- Orders CA$65 and above: Free
- Faster Canada Post options (Expedited, Xpresspost, Priority) are available at checkout at the carrier’s rate.
- Minimum order: CA$10
United States (tracked)
- Orders under US$65: US$9 flat rate
- Orders US$65 and above: Free
- Faster Canada Post options (Expedited, Xpresspost) are available at checkout at the carrier’s rate.
International (selected destinations)
- Orders under CA$135: CA$21 flat rate
- Orders CA$135 and above: Free
- Spain: CA$15 for orders CA$60–CA$149.99; free from CA$150. For orders under CA$60, please contact us for a quote.
- If no rate appears at checkout for your address, contact us at info@ocoalash.com for a manual quote.
Order processing
- Orders placed before 2:00 PM ET (Mon–Fri) are processed within 1–2 business days.
- Orders placed after the cut-off, or on weekends/holidays, are processed the next business day.
Delivery estimates
- Canada: 4–16 business days (processing + transit)
- United States: 5–12 business days (processing + transit)
- International: typically 7–14 business days, varies by destination
Times are estimates and may vary due to carrier, weather, or customs.
Tracking
A tracking number is emailed to you once your order ships.
Duties & import taxes
- United States: you don’t pay tariffs or duties on delivery — we cover them.
- Other international destinations: customs duties, import taxes, and fees may be charged by local authorities on delivery and are not included in product or shipping prices. These charges are the customer’s responsibility.
Promotions
From time to time we run special shipping promotions. When active, details and dates are shown on our website.
Questions
Contact us at info@ocoalash.com.
Last updated: October 14, 2026