Privacy Policy

This Privacy Policy describes how O’CoaLash (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from ocoalash.com (the “Site”).

1. What Information We Collect

When you visit the Site, we may collect the following information:

  • Personal Information (e.g. name, billing/shipping address, email, phone number, payment details)

  • Device Information (e.g. IP address, browser type, time zone, cookies)

  • Order Information (products viewed, cart contents, order history)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, shipping, customer service)

  • Improve our products and services

  • Detect fraud or potential security threats

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We may share your information with trusted third parties only when necessary:

  • Shopify (our online store provider)

  • Payment processors (e.g. Shopify Payments, PayPal)

  • Shipping carriers (e.g. Canada Post, UPS)

  • Marketing/email tools (e.g. Klaviyo, if used)

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your cart saved

  • Analyze site performance and improve your experience

  • Deliver targeted ads (e.g. via Facebook or Google if advertising is active)

You can choose to disable cookies through your browser, but this may affect your shopping experience.

5. Your Rights

If you are located in Canada, the USA, or other jurisdictions, you may have the right to:

  • Access the personal data we hold about you

  • Request that we correct or delete your data

  • Opt-out of marketing communications at any time

To exercise these rights, contact us.

6. Data Retention

We retain your order and account information as long as necessary for legal and operational purposes.
You may request deletion of your data by contacting us directly.

7. Third-Party Links

Our site may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Policy Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
Changes will be posted on this page with an updated date.

Last updated: April 29, 2025

Contact Us

If you have questions or concerns about our privacy practices, please contact.

 

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